ServiceChannel empowers facilities and store operations to provide the best possible guest and employee experience.
Leading brands across industries partner with ServiceChannel to accelerate the performance of every asset, service provider and location. Provide exceptional customer experiences with AI-powered facilities solutions for multi-location businesses.
Go beyond keeping the lights on. Use data, automation, and AI-powered insights to make facilities a driver of growth.
Proactively manage every location with visibility into assets, work orders, and risks, so disruptions never reach customers.
Free your team from repetitive work and wasted spend so they can focus on decisions that move the business forward.
Our SolutionsOur solutions
Whether you have your own Facilities team, or you’re looking for a partner to manage the day-to-day, our flexible solutions are tailored to your business goals.
A collaborative approach to facilities management-as-a-service. Less work and cost for you, with better results.
Reduce facility downtime and costs by working with the top providers in every trade and region, based on actual performance data.
Our solutions
Whether you have your own Facilities team, or you’re looking for a partner to manage the day-to-day, our flexible solutions are tailored to your business goals.
Keep every location running seamlessly with AI-powered automation and acceleration in the #1 facilities management platform.
Take our free facilities management Maturity Assessment to see how your business stacks up.
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As your AI-powered source of truth for managing assets and service providers, ServiceChannel enables peak performance for multi-location brands through our software platform, service provider marketplace, and expertly-managed services.
Top brands use one integrated Facilities Management Platform to automate work orders, manage service providers, deliver amazing customer experiences — and higher ROI. Learn more.
See SolutionsThis report highlights the key metrics used by leaders from Facilities, Real Estate, Procurement, and Finance to assess the performance and cost-effectiveness of their facilities programs. With the pressure on profit margins in the grocery industry, every dollar spent on physical assets matters. Plus, with the ever growing variety of departments and consumer offerings, the reliability of assets and the quality of the customer experience matters more each year.
With RJ Zanes, Senior Director, Facilities Maintenance at Sam’s Club
Taking great care of an asset fleet is a direct way to drive customer loyalty. This episode features an interview with RJ Zanes, Senior Director of Facilities Maintenance at Sam’s Club. Prior to Sam’s Club, RJ held operations roles at JLL, Daifuku, JBT Aerotech. On this episode, RJ discusses maintaining a billion dollar asset fleet, how he drives accountability through quality assurance, and why his number one goal is providing member delight.
From HVAC to refrigeration, lighting to the point of sale, asset downtime compromises customer experience and profitability. So, how can you make sure that your facilities deliver the best possible brand performance? The key is a long-term strategy for asset management.
Jordana Gennaro Co-Owner, Gennaro Plumbing
Tell us about your challenges and we’ll help you craft the right solution so you can you hit your goals.
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