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SERVICECHANNEL PLATFORM

Regulatory Compliance

One audit-ready compliance system for every location, regulator, and region 

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Avoid fines and keep doors open


Inspectors don’t schedule — and a failed visit can mean a closed location. ServiceChannel automates documentation, verification, and tracking across every regulatory regime that touches your portfolio: refrigerant tracking, fire & life safety, food safety, OSHA, ADA, lease-required maintenance, and regional regulators. Location teams hand the inspector what they need on the spot — and corporate sees compliance roll up across districts, regions, and brands in real time.

  • Stay compliant without the hassle

    Built-in workflows enforce your compliance program automatically — no spreadsheets, no chasing, no surprises.

  • Keep your records audit-ready

    Insurance certificates, maintenance histories, and regulatory  documents in one searchable vault — accessible from any location during an inspection.

  • Reduce the risk of fines or shutdown

    Avoid the fines, forced closures, and headlines that come with a missed certification.

Highlights

  • Give location staff instant access to required documents during inspections
  • Automate recurring compliance checks with built-in scheduling and reminders
  • Own your compliance data, and know exactly where it’s stored
  • Keep track of required documentation as your organization scales
  • Roll up compliance status across regions, districts, and brands in real time
  • Tag any planned maintenance service as Compliance to track pass/fail outcomes
  • Cover refrigerant, fire & life safety, food safety, OSHA, ADA and regional regulators in one platform

Cole Haan automates inspections with “set-it-and-forget-it” approach

ServiceChannel is a great tool for giving us visibility into issues across our stores, and for sharing data easily with other departments.

Eric Korth Facilities Manager, Cole Haan

Check out the full story

Features

ServiceChannel’s regulatory compliance tools surface problems early and give you the documentation trail that protects you from fines and shutdowns.

Designate planned maintenance services as Compliance during setup

Scheduled compliance

Track compliance as part of your planned maintenance program with regular inspections

  • Schedule recurring compliance checks at the required frequency for each location
  • Require that your provider designate the outcome status as Pass, Fail or Pass with remedial work recommended
  • Take action to remediate items that didn’t receive a clean pass
  • Cover the full range of compliance categories — fire & life safety inspections, sprinkler & backflow testing, exhaust hood cleaning, FSMA cold-chain checks, OSHA racking inspections, and more

Location-level visibility

 Give location and regional teams real-time visibility into compliance issues across the portfolio

  • Stay on top of the most urgent matters with red, yellow and green status codes
  • Track progress on compliance items being remediated with due dates and attachment links
  • Give location staff immediate access to key documents and attachments
Quickly identify compliance issues before they cost you
Monitor compliance across your portfolio to identify risks in each region or district

Portfolio monitoring

Monitor compliance performance across your entire portfolio in real time

  • See compliance status by location and view the assigned provider
  • Sort compliance service history by location, region, district and country
  • Download your entire compliance history with one click
  • Track refrigerant leaks and greenhouse gas impacts across your portfolio
  • Verify provider insurance coverage to minimize liability

Compliance reporting

See the whole compliance picture at a glance

  • Get immediate insight into compliance levels with an overall compliance percentage
  • See the locations out of compliance to quickly identify risks
  • Filter for region and country for more granular analysis across a large portfolio
  • Give your operations team visibility to pass/fail outcomes by location, district, and category on their location dashboard
Quickly identify locations that are out of compliance with the Compliance Dashboard in Analytics

FAQs

Frequently Asked Questions about Regulatory Compliance

Can’t find an answer to your question? Get in touch.

Why is regulatory compliance crucial to my business?

Auditing and monitoring have never been more stringent as corporate compliance programs become further operationalized and increasingly sophisticated. A key requirement for facilities managers is that they have to be proactive in identifying issues and ensuring they’re being adequately addressed. Not doing so can lead to large fines, forced shutdowns and in some jurisdictions, even prison time. We take statutory compliance very seriously and have helped many businesses scale while remaining compliant.

What compliance challenges does ServiceChannel help with?

You’ve likely heard of the consequences of failing an inspection, or perhaps even experienced them yourself. Shutdowns, costly fines, or even prison time await operators in some jurisdictions, and it just isn’t worth the risk. When a location inspector shows up, it helps to know that your location staff have immediate access to the documents and service history they need to be able to show, so they can move on with their day and get back to helping customers. For example, ServiceChannel customers schedule fire and life safety inspections annually (or more often) to ensure they’re always prepared when the fire marshal appears unannounced.

We have customers in many countries around the world who use ServiceChannel to manage a wide range of compliance requirements, and we understand the gravity of a related fine or shutdown. By keeping everything in one place and easily accessible to location staff, you can ensure that you won’t be caught out by an unexpected visit from local law enforcement. You can also ensure that you’re in compliance at all times, so that you never have to worry about failing an inspection.

What kinds of regulations and laws does ServiceChannel help with?

We help customers in 66 countries manage what can often be complex, multi-faceted regulatory environments. We help our customers maintain compliance with regulatory bodies including, but not limited to:

  • US Environmental Protection Agency (EPA)
  • US Occupational Safety and Health Administration (OSHA)
  • US State-level Environmental Agencies
  • US State- and county-level public health departments
  • US State- and local-level fire safety and regulatory agencies
  • Environment and Climate Change Canada (ECCC)
  • Canadian Food Inspection Agency (CFIA)
  • UK Environment Agency
  • UK Food Standards Agency
  • European Commission (EC)
  • Australian Refrigeration Council (ARC)
SEE ALSO

Refrigerant Tracking


See how refrigerant tracking automates EPA, AIM Act, and state-level reporting — and rolls up into the same audit-ready vault as the rest of your compliance program.

Learn More

Let’s get started

Make compliance the part of FM you stop worrying about.

Tell us about your challenges with regulatory compliance, and we’ll help you build a strategy to achieve your goals.

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